Last updated: 9/13/2025

At The Graven Raven, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products and services. By using our website, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details (processed securely by third-party providers).
   
• Order Information: Product details, purchase history, and shipping preferences.
   
• Website Usage Data: IP address, browser type, device information, and browsing activity (via cookies or similar technologies).
   

We use the information we collect to:

• Process and fulfill your orders.
   
• Communicate with you about your purchases, inquiries, or account.
   
• Improve our products, services, and website.
   
• Send promotional offers or updates (only if you have opted in).
   
• Protect against fraud, unauthorized transactions, and misuse of our services.
   

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

• Service Providers: With payment processors, shipping companies, and website hosting providers to complete transactions.
   
• Legal Requirements: If required by law, regulation, or government request.
   
• Business Transfers: If The Graven Raven is merged, acquired, or sold, your information may be transferred as part of that transaction.
   

• Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.
   
• You can disable cookies in your browser settings, but some features of the website may not function properly.
   

• We use reasonable physical, electronic, and administrative safeguards to protect your personal information.
   
• While we take precautions, no method of transmission over the Internet or method of storage is 100% secure, and we cannot guarantee absolute security.
   

In accordance with the Florida Information Protection Act (FIPA), The Graven Raven will notify affected individuals without unreasonable delay if their personal information is subject to unauthorized access that is likely to result in identity theft or other harm.

Florida residents have the right to:

• Be notified of any unauthorized access to personal information as required by state law.
   
• Request information on how their data is collected, used, and shared.
   
• Contact us with questions or concerns about how their information is handled.
   

• You may access, update, or request deletion of your personal information.
   
• You may opt out of promotional emails at any time by clicking “unsubscribe” or contacting us.
   
• You may request a copy of the data we maintain about you.
   

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted immediately.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website means you accept these changes.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

The Graven Raven
Email: thegravenraven@gmail.com
Phone: 786-205-2365